Refund policy

Return & Refund Policy
 
Return Period
 
Please submit your return or exchange request within 30 days after receiving the package. We do not accept any returns beyond the 30-day validity period.
 
Return Conditions
 
All returned items must be unused, with original packaging and complete accessories, and kept in resellable condition.
Custom products, personal items, and opened products are not eligible for return.
 
Responsibility & Shipping Fee
 
We take full responsibility for product quality issues, shipping errors, and damage during transit.
For returns caused by personal reasons, including unsuitable size, wrong purchase, dislike, or subjective expectation differences, the customer shall be responsible for the return shipping fee.
 
Refund Process
 
1. Please submit your return request via official inquiry form or customer service email.
2. We will confirm and reply within 48 hours.
3. After your return application is approved, please send the item to the designated return address.
4. We will inspect the returned goods after arrival. If no problem is found, the refund will be processed within 3–5 business days. The fund will be returned through your original payment method.
 
Special Notes
 
All returned products must be resalable.
We reserve the right to refuse returns and refunds if the items have man-made damage, stains, or missing parts.